Delivery and Payment

We currently deliver to all European Union member states for which delivery rates are confirmed below. Cyprus and Malta are being confirmed separately with our carrier and will be added once available.

Orders are delivered by carriers we work with. Depending on your delivery country, you may be able to choose between courier delivery to your address and delivery to a pickup point or parcel locker; where only one option is available for a country, that option applies automatically. It is not possible to choose a specific carrier brand beyond these options. Personal collection from ODETTA s.r.o. is not available.

Delivery to Slovakia and Czechia is free on every order, by courier or to a pickup point, with no minimum order value. To other countries delivery is free on orders over €100; for orders under €100 the delivery cost shown below applies, calculated automatically by country and order weight. The exact amount is always confirmed in the basket and at checkout.

Delivery Times

Estimated delivery times are 1–2 business days for Slovakia and 2–3 business days for the Czech Republic. Estimated times for other countries are shown in the tables below.

Delivery Costs by Country

Prices below are in EUR and apply per order, based on the total weight of your order.

Delivery to a Pickup Point

In the countries listed below, you can choose to have your order delivered to a pickup point or parcel locker instead of your address, at the price shown, with no markup applied. Weight tiers for pickup point delivery differ from courier delivery, as shown.

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email. Where tracking is available, a tracking link or reference will be included so you can follow your delivery.

Problems with Delivery

Please inspect your parcel when it arrives. If the packaging shows signs of damage, you may refuse to accept the parcel or note the damage with the carrier at the time of delivery.

If your order does not arrive within the stated delivery time, please contact us at info@odtfashion.com with your order number, and we will look into it.

Payment Methods

All prices on the E-shop are shown in EUR and include VAT. You can pay using any of the following methods, offered at checkout:

• Payment card (Visa, Mastercard), via Stripe
• Apple Pay (via Stripe)
• Google Pay (via Stripe)
• PayPal
• Cash on delivery (pay in cash or by card when the parcel arrives), Slovakia and Czechia only

Bank transfer is not currently offered as a payment method.

For card, PayPal, Apple Pay and Google Pay payments, the amount is charged when you place your order. With cash on delivery you pay when the parcel arrives.

Invoices

You'll receive an electronic invoice by email once your order is confirmed. For cash on delivery the invoice states that the amount is paid on receipt.

Returns

You can return items within 14 days of delivery. Items must be new and unworn. For a return with a refund, the customer pays the return shipping; we refund within 14 days. Exchanges of size or style are free both ways for delivery to Slovakia and Czechia. Full details are on our Returns & Withdrawal page.